Shipping policy
1. Order Processing Time
All orders received before 5:00 PM EST on business days (Monday–Friday, excluding holidays) will be processed and shipped within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
Standard Shipping: 3-7 business days
Actual delivery time depends on the destination and logistics provider.
3. Shipping Cost Calculation
Free shipping on all orders.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the delivery status via the carrier’s website.
5. Shipping Destinations
We currently only accept orders delivered to the United States. International shipments to other regions will be available in the future, and we will update relevant information on our website once applicable.
6. Delivery Issues
If your package is lost or damaged, please contact our customer service within 7 days with order details. We will assist in coordinating with the shipping carrier.
7. Customs & Taxes
International orders may be subject to customs duties or taxes, which are the responsibility of the recipient. These fees are determined by the destination country’s customs authorities.