Our suncatchers feature premium high-hardness artificial crystal (thick optical glass) prisms paired with durable metal frames. Compared with ordinary glass, this crystal has higher light refraction index, delivering brighter, more vivid rainbow light projections under sunlight. It also boasts stronger surface hardness, resisting daily scratches and dust marks. Every piece is hand-assembled, so tiny subtle crystal layout differences are unique handmade characteristics.

Clear rainbow light requires direct, unobstructed natural sunlight. On cloudy, rainy days or north-facing windows with soft diffused light, the prism cannot cast obvious rainbow patterns. We recommend hanging it on south or west-facing windows with full daytime sun for the best light effect.

Yes, all styles work for both indoor and outdoor use. The sturdy metal hanging parts withstand daily wind and mild weather. We suggest moving it indoors during hail, heavy thunderstorms or freezing winter nights to extend its service life and avoid crystal impact damage.

Every suncatcher is pre-fitted with a matching built-in hanging chain, cord or hook attached to the product. It is ready to hang right after unpacking, no extra separate hanging hardware needs to be purchased. The metal hanging components vary by design, including alloy and polished metal styles.

If you hang it on curtain rods or tree branches using the built-in hanging part, no drilling or glue is needed, leaving zero residue on glass and walls. It’s completely friendly for rental houses and apartments.

Each product page lists the full length of every suncatcher. Mini styles fit narrow small windows, while long multi-crystal designs match large floor-to-ceiling windows, porch beams and garden branches. You can pick the size based on your home space.

Gently wipe artificial crystal prisms with a soft microfiber cloth to remove dust and fingerprints. Do not use alcohol, chemical cleaners or rough scrub wipes, as they may scratch the crystal surface. The metal hanging parts may form a natural vintage patina over time, which is a unique handmade feature.

Our high-hardness artificial crystal is far sturdier than thin ordinary glass and can bear gentle daily bumping. But strong impact, dropping or violent swinging in heavy wind may crack the prisms, so please avoid placing it in high-traffic areas.

All orders are handmade and shipped out within a maximum of 2 business days. Standard shipping across the US takes 3–7 business days to reach your address. A tracking number will be sent to your email once your package ships out.

Yes, we offer free standard shipping on every order shipped to US addresses, with no minimum spend required.

Please contact our customer service within 48 hours after receiving your package, and attach clear photos of the damaged item and original packaging. We will send you a brand-new replacement completely free of charge, and we cover all reshipping fees with no extra handling charges.

We provide a 30-day satisfaction guarantee for all products. Unused, undamaged suncatchers with original packaging can be returned for a full refund within 30 days after delivery. You only need to cover return shipping fees, and defective/damaged items caused by shipping are exempt from return shipping costs.

Mix and match any two or more suncatchers from our store, and an automatic 8% discount will apply to your cart at checkout. This discount can be used together with our free US shipping benefit, no coupon code needed.

Absolutely! Fill in the recipient’s shipping address at checkout. We will not put any receipts or price labels inside the package.

At present, we do not support personalized custom services including crystal engraving, size adjustment or customized crystal combinations.